Viewpoint: Where Big Tech struggles in health care, Delaware thrives 


By Randy Farmer
Visitor Columnist

Randy Farmer

Amazon, Apple, Google and Microsoft have revolutionized the methods wherein we work, stay and talk via cutting-edge expertise, revolutionary merchandise and indispensable providers. Alongside the best way, every of those Huge 4 companies has made vital investments to enter and disrupt the well being care business, particularly because it pertains to well being care knowledge.

Google’s current exit from the well being knowledge market, following the collapse of the Amazon/Berkshire/JPMorgan Chase three way partnership final yr and the sunsetting of Microsoft’s affected person portal begs the query: If Huge Tech can’t deal with well being care knowledge providers, who can?

Luckily for Delawareans, the First State has achieved with a nonprofit, public-private partnership a feat {that a} multibillion-dollar family title couldn’t. Delaware Well being Data Community (DHIN), the state’s well being info change, empowers data-driven choices via revolutionary well being knowledge providers.

So what do we all know that Huge Tech doesn’t?

The information is messy, complicated and siloed

Annually, DHIN delivers greater than 14 million medical outcomes throughout eight hospital methods, dozens of business labs and radiology facilities, greater than 30 digital medical file methods and a whole lot of practices.

This safe, centralized system makes outcomes supply extra environment friendly and cost-effective. In FY20, for instance, one connection to DHIN for every collaborating group equated to 1,152 point-to-point interfaces for hospitals, practices, lab and imaging services and the Delaware Division of Public Well being.  

Add to that DHIN’s important function as an information aggregator, making use of knowledge normalization and transformation instruments to hyperlink knowledge and make it helpful. This business experience, developed and refined over DHIN’s 15-year historical past, will not be simply replicated and could possibly be a lacking hyperlink in Huge Tech’s makes an attempt to enter this market.

The information is incomplete

Regularly lacking demographic info makes affected person id verification troublesome. Coupled with the dearth of a single, unified identification system for sufferers, and knowledge supply turns into dangerous.

DHIN’s refined knowledge service instruments match medical outcomes with the corresponding affected person data from the Neighborhood Well being Report to finish and ship the end in close to real-time. This enhancement service has been particularly helpful to Delaware’s Division of Public Well being, which relied closely on this demographic knowledge to assist COVID-19 contact tracing efforts and conduct analyses on COVID’s impression on disparate affected person populations.

Database is a gamechanger for analytics

DHIN administers the Well being Care Claims Database, which allows a broad and holistic view of Delaware’s well being care utilization and prices, no matter payer/hospital/supplier/area, in addition to comparisons amongst these audiences and areas.

As a result of Delaware is a microcosm of the USA – each city and rural, north and south, racially and politically various – main well being organizations, just like the U.S. Facilities for Illness Management and Prevention, have discovered large worth in DHIN’s well being care knowledge providers.

In brief, DHIN is aware of knowledge. And that information saves Delaware’s hospitals, labs, well being insurers and accountable care organizations over $43 million yearly.

DHIN gives worth

For each greenback that DHIN earns in working income, we ship 4 occasions that worth again to our prospects.

If a small, self-sustaining nonprofit can generate this return on funding, think about what DHIN’s knowledge providers backed by Huge Tech’s sources may do for well being care within the First State and past?

Randy Farmer is the chief working officer for the Delaware Well being Data Community.